Privacy Policy

Last updated: 11 May 2026

We fully comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We respect and protect your personal data at all times, and follow all UK laws regarding data privacy and security.

SECTION 1 – WHO WE ARE

Create Perfectly

London‑based catering and event childcare specialists

We operate fully in line with UK data protection laws

At Create Perfectly, we respect and protect your personal data. This Privacy Policy explains exactly how we collect, use, store and safeguard your information when you visit our website or book our services — including our authentic African catering and professional event childcare across London. We fully comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Create Perfectly London‑based catering and event childcare specialists

We provide high‑quality food services and safe, supervised childcare for weddings, parties, corporate events and private gatherings across London.

If you have any questions about this policy or how we handle your data, you can contact us at:
support@createperfectly.com
Roycraft Avenue London

2. What Data We Collect

We only collect information that is necessary for us to provide our services, communicate with you, and meet legal requirements. This includes:

✅ Information you give us directly:

• Personal details: Name, address, email address, phone number

• Booking information: Event date, venue location, number of guests, dietary requirements, number/ages of children, special requests

• Payment details: We do not store full card numbers; payments are processed securely by our approved payment providers

• Communications: Messages, emails or notes you send us

✅ Information we collect automatically:

• Website usage data: IP address, browser type, pages visited, time spent on site (via cookies — see Section 7)

• Technical data: To keep our website secure and running smoothly

✅ Special categories of data:

• Dietary & health information: You may share details about allergies, intolerances or medical needs — this is only used to prepare safe, suitable food and care

• Childcare details: Age, any special needs or requirements for children attending your event — used only to ensure safe, appropriate care and activities

3. How We Use Your Data

We only use your data for the purposes it was given, and never sell your information to third parties. We use it to:

✅ Process and manage your booking: Confirm details, prepare food, arrange childcare, deliver our services

✅ Communicate with you: Answer queries, send confirmations, updates or important information about your event

✅ Legal & safety requirements: Keep records for food safety, hygiene, insurance and childcare compliance

✅ Improve our service: Understand how our website is used and how we can improve

✅ Marketing (only if you agree): Send offers, news or updates — you can opt out at any time

Legal basis for processing:

• Performance of a contract (to deliver the service you booked)

• Compliance with legal obligations

• Legitimate business interests (to run our business safely and effectively)

• Consent (where you specifically agree, e.g. for marketing)

4. How We Store & Protect Your Data

We take your privacy seriously and use strict security measures to keep your data safe:

🔒 All personal information is stored securely (encrypted where possible)

🔒 Access is limited only to authorised staff who need it to do their jobs

🔒 We keep data only as long as legally required or necessary:

• Booking records: kept for 7 years (for tax, insurance and legal purposes)

• Marketing preferences: kept until you ask us to remove you

• Technical/website data: kept for limited periods only

We process all data inside the United Kingdom/European Economic Area — no data is transferred outside these areas without proper protection.

5. Sharing Your Information

We never sell, rent or trade your personal data. We only share it when absolutely necessary:

✅ Service providers: Trusted partners who help us run our business — e.g. payment processors, venue partners, IT support. All are bound by strict data protection rules.

✅ Legal requirements: If required by law, regulation or government authority (e.g. food safety inspections, childcare regulations)

✅ Childcare safety: In rare cases, if we have a safeguarding concern, we will share information with the relevant authorities as required by UK law.

6. Your Rights Under UK GDPR

You have full rights over your personal data:

✅ Right to access: Ask for a copy of all data we hold about you

✅ Right to correction: Update or correct any inaccurate information

✅ Right to erasure: Ask us to delete your data (where there is no legal reason to keep it)

✅ Right to restrict processing: Limit how we use your data

✅ Right to data portability: Get your data in a usable format to share with others

✅ Right to object: Stop us using your data for marketing or other purposes

To exercise any of these rights, just email or call us — we will respond within 1 month.

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO) — www.ico.org.uk

7. Cookies Policy

Our website uses cookies — small text files stored on your device — to make the site work better, analyse usage, and improve your experience.

You can control or disable cookies via your browser settings at any time. Disabling some cookies may affect how our website works.

Types we use:

• Essential cookies: required for the site to function

• Analytics cookies: track usage anonymously

• Preference cookies: remember your settings

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in law or our services. The latest version will always be published here, with the “last updated” date clearly shown.

9. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact:

Create Perfectly
support@createperfectly.com